Terms & Conditions

Main Address and Contact details:
My99shop Shiv Sai Trimurti, B/005, Sector -6, Plot – 14, Kamothe, Navi Mumbai
+91 98206 58257

Company Registration Details:

Contact telephone number. 98206 58257
Email address.  sales@my99shop.com


We really want you to be happy with your purchase. If you do decide that you would like to return something then, as long as the goods are in their original, unused re-saleable condition, you can email us at sales@my99shop.com for a returns authorization.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
•    Book with obvious signs of use
•    CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
•    Any item not in its original condition, damaged or missing parts for reasons not due to our error.
•    Any item that is returned more than 14 days after delivery
When you buy online you are covered by the Consumer Protection Act. These allow you to cancel your order within 3 days after the date you received your goods. You would be entitled to a full refund of both the goods purchased and delivery charge as long as you notify us, in writing, within this time and that all of the goods are returned. You will be responsible for the cost of returning the goods to us.
If you only want to return some of the products then we will refund the original price of the goods returned but we will not refund the postage or the cost incurred by you for sending the goods back to us.
If you do decide to return some or all of your purchase then we strongly recommend that you use recorded delivery; we are unable to accept responsibility for lost items or goods damaged in transit.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also tell you if we have approved or rejected your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@my99shop.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We will only replace an item if it is defective or damaged.  If you need to exchange it for the same item, send us an email at info@my99shop.com and send your item to: 22 Ash, Kembrey Park Swindon Wilts UK SN2 8UN.

Once you have received approval to return your product/s, you should mail your product to: my99shop, Shiv Sai Trimurti, B/005, Sector -6, Plot – 14, Kamothe, Navi Mumbai.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Our website uses “cookies”, small data files, to collect information about the people who use our website. A cookie is a text file containing a small amount of data which is downloaded to your computer when you visit our website or see one of our adverts elsewhere on the internet.  The vast majority of websites use cookies and tracking technologies.  Cookies are useful because they help us arrange the content and layout of our websites and recognise those computers that have been to our websites before. They allow us to remember your preference settings and play an important role in helping us to enhance the usability and performance of our websites and your experience using them.  Some cookies are also essential to enable you to move around our website and use its features.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@my99shop.com or mailing us at: My99Shop Shiv Sai Trimurti, B/005, Sector -6, Plot – 14, Kamothe, Navi Mumbai.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cards Accepted:


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
these providers.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

To be eligible to purchase items from our website and to lawfully enter into and form a contract/s you must comply with Indian law:
This means that:
•    If you are an individual you must be over 18 years of age
•    You must register your real name, address, phone number, e-mail address and any other information requested


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@my99shop.com or by mail at My99Shop Shiv Sai Trimurti, B/005, Sector -6, Plot – 14, Kamothe, Navi Mumbai.

Terms and Conditions


This website is operated by my99shop. Throughout the site, the terms “we”, “us” and “our” refer to 99shop. 99shop offers this website, including  all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and co<